Industry News Premier Hospitality

Call For Seaside Tsar To Save Coastal Towns

Aspire Executive Lounges, Swissport's global airport hospitality brand, has joined the British Institute of Hospitality, the world’s leading and award-winning membership body for hospitality professionals. Aspire Executive Lounges becomes the first business partner from the airport lounge hospitality sector to join the Institute of Hospitality. Aspire Executive Lounges, the fast-growing Swiss brand in the airport hospitality business, has joined the British Institute of Hospitality (IoH), the world’s leading membership body for professionals working and studying in the hospitality leisure and tourism industry. Aspire Executive Lounges is the first business from the airport lounge sector to become a member of IoH. The collaboration will foster an exchange of expertise and insights: IoH will benefit from Aspire's expertise in airport hospitality, while Aspire, by sharing its wealth of experience with IoH members, can extend its professional network to the hotel and catering sectors and hospitality management schools. “Our vision for Aspire Executive Lounges is clear and simple: We want to deliver a guest experience that is similar to what our guests are used to from their preferred hotels, meeting the needs and exceeding the expectations of today’s travelers,” says David Collyer, Global Vice President of Executive Lounges at Swissport International AG. “We strive to deliver an unparalleled experience and set a benchmark that transcends our industry, redefining excellence across the hospitality sector. The Institute of Hospitality is a great network to exchange insights and experiences, and to learn from others in the hospitality sector, which will help us bring our vision to life.” Robert Richardson, CEO of the Institute of Hospitality: “Our aspiration at the Institute of Hospitality has been to develop and grow our membership, the number of countries we operate in, and the number of hospitality sectors represented within our organization. With that in mind, it is a natural partnership for us to welcome Aspire into our family, and to learn from their teams, who serve travelers with passion and dedication. As two organizations with similar values, we look forward to collaborating in promoting high levels of excellence within our profession.” With over 30 years of experience, Aspire Executive Lounges is Europe’s largest brand in the airport lounges sector. In 2023, Swissport welcomed more than five million customers worldwide at over 69 lounges in 20 countries. The airport hospitality brand recently opened new lounges at Toronto City Airport in Canada, and Helsinki-Vantaa Airport in Finland. Aspire Executive Lounges recently created a new lounge concept in partnership with the airline alliance oneworld. The first oneworld branded lounge was launched at Incheon Airport in Seoul, Korea, in December 2023. Aspire Executive Lounges is owned by Swissport International AG, the global leader in aviation services, serving airlines at 286 airports in 44 countries across 6 continents
Written by Amy

A Seaside Tsar should be appointed to help Britain’s forgotten seaside towns fight back from decades of decay according to new research which paints a grim picture of the problems facing many coastal communities.

The report, commissioned by the British Hospitality Association, says that people living in seaside towns are more likely to be poorly educated, unemployed, unemployable, lacking in ambition, claiming benefits and living in multiple occupation housing.

A separate survey, conducted by the owners of Butlin’s,  found that more than half of the British public have not visited the British seaside in the past three years, and 65% believe that the British seaside is run down and in need of investment.

Nine out of the 10 most deprived neighbourhoods in the UK are seaside communities, according to the Department for Communities and Local Government 2015 Index of Multiple Deprivation.

The collapse of shipbuilding and fishing, the decline of the traditional annual holiday by the seaside, growing drug use, and cutbacks in budgets affecting maintenance of public places, street cleaning, tourism promotion and the providing of education have all contributed to the situation, says the report.

The British Hospitality Association report, Creating Coastal Powerhouses, says that businesses in seaside towns are more likely to fail – especially if they provide accommodation, and calls on the Government to create Coastal Enterprise Zones to encourage businesses to move to and invest in the coast.

The association which represent over 40,000 businesses in the hospitality and tourism industry which employs 4.5m people, cites the successful regeneration of Folkestone in Kent and along the Jurassic Coast in Dorset and east Devon as examples of how the British seaside can recover

It has produced a seven point action plan to breathe new life into seaside towns which calls on the Government to:

  1. Appoint a Seaside Tsar to coordinate a coherent response across all departments and spending – very much like Lord Heseltine’s work in Liverpool in the 1980s.
  1. Establish Coastal Action Groups, to develop a co-ordinated response and investment strategy to target the specific social and economic challenges that seaside towns face.
  1. Create a progressive tax environment, including a reduction in Tourism VAT, to encourage coastal businesses to invest in themselves.
  1. Create Coastal Enterprise Zones to incentivise investment and encourage businesses to move to the coast and create jobs.
  1. Invest in critical infrastructure and improve broadband, rail and road connections, and protect against the threat of rising sea levels.
  1. Improve education and training provision for young people and adults to ensure that they have the skills for a variety of sectors.
  1. Support Local Authorities to tackle social issues and housing problems which reduce their attraction as visitor destination

Ufi Ibrahim, Chief Executive of the BHA said: “We look forward to the appointment of a Seaside Tsar.  Our members, who invest in and operate hospitality and tourism businesses recognise the problems facing many coastal communities but we also know there are fantastic opportunities to boost these places and help revive the Great British Seaside holiday.

“250 million visits are already made to the UK’s coast each year, generating £17 billion to the economy. But we know there is a lot more to do – and that can only happen with a concerted effort by a committed government and the private sector. Together we can turn the tide and bring a smile back to the seaside.”

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Amy