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Notcutts Garden Centre


Notcutts Garden Centre Staines


Photography by Jason Bye t: 07966 173 930 e:

Notcutts Garden Centre in Staines revealed its new look in time for Christmas last year after a special ribbon cutting celebration attended by local dignitaries. The first phase of a two part development at the location, the work involved creating a new-look restaurant as well as increasing the indoor retail space.

The modern design of the new restaurant has created a calm and tranquil environment and includes individual counters to minimise queuing as well as a variety of different seating areas to suit individual needs.

The new restaurant has capacity for up to 270 people and features a seasonal menu, consisting of a selection of homemade dishes using fresh local produce, all made by a team of highly skilled chefs. Trained baristas are also now on hand at the Staines store to create artisan coffees and speciality teas. The new menu offers a wider choice than before, from sausage and mash to pulled pork baps.

Partnerships with local butchers and greengrocers means customers can be safe in the knowledge they are giving back to the local community. Visitors to the centre can also enjoy a traditional afternoon tea as well as a large selection of homemade cakes. Notcutts scones in particular have a growing reputation thanks to a secret recipe. Baked fresh daily, the size and the range of flavours available, including lemon and white chocolate, make them stand out.

The home, gift and seasonal departments have also been redesigned with new flooring, lighting and an improved product layout. Other features include brand new accessible toilets with unisex baby changing facilities.

In addition to the new developments, the Staines store boasts plant experts, wheelchair access, a soil testing service, free parking and home delivery.

Matt Ellis, Centre Manager for Notcutts Garden Centre in Staines, commented:

“The redevelopment plans for Staines are incredibly exciting and we hope they will provide an enjoyable and inspirational experience for our customers.”

Local dignitaries including the Mayor and Mayoress of Spelthorne Borough Council as well as representatives from local businesses and the Notcutts team were present at the opening of the project. Notcutts’ Vice-Chairman Caroline Notcutt was given the honour of the cutting the ribbon to mark the completion of phase One.

Founded over 110 years ago in 1897 by Roger Crompton Notcutt, the Suffolk-based company is now in its 4th generation of family ownership. The Staines refurbishment is part of Notcutts’ five-year plan to redevelop its 18 centres across the UK.

The second phase, which reaches completion in spring 2017, sees the remaining canopy enclosed to complete the expansion of the indoor plant and retail area.

A new outdoor eating area will overlook a new ‘inspiration garden’ which will provide customers with creative ideas for their own gardening projects. For families visiting the centre, the existing children’s play area is being relocated near to the outdoor eating area.

The business operates 18 garden centres throughout England, each with its own local character as well as a growing digital webstore.

Notcutts employs 1,000 people nationally with 73 currently working at the Staines branch.

Prolight Design

Prolight Design specialise in the design and supply of bespoke lighting for the retail, leisure and hospitality sectors. The company offer a complete lighting package, including consultancy, design and maintenance, to provide customers with a one-stop-shop for all lighting supply & management services.

Starting out from a small garden shed, Prolight Design has developed considerably over the past 26 years and currently operates from purpose built offices, warehousing and test facilities based in Devizes. The company employs 21 staff comprising a mix of designers, administrators, workshop and warehouse operatives and offers the best options possible, including products sourced from other manufacturers, if that’s what the project requires.

Prolight Design’s portfolio of projects is diverse and ranges from museums and restaurants to independent and national retailers. Clients include Farrow & Ball, Caffe Kix, River Island, JD, Schuh and most recently e-tailer, Missguided.

Most recently, Prolight Design has been involved with the Notcutts project in Staines. Working on this project, Prolight Design worked alongside Esprit Services and Notcutts to produce and supply a cohesive, energy efficient lighting proposal with supporting infrastructure.

Wendy Baldry, Prolight Design, said:

“We have been working with Notcutts since around 2013, so we have actively been upgrading their portfolio of stores for quite a while. It is important to us and Notcutts that together we produce a cost effective, proven lighting design, using the latest LED technology to light varying environments that make up the modern garden centre experience.”

Wendy added:

“At Prolight Design we pride ourselves on our customer service, with a particular emphasis on understanding a client’s specific requirements so we can tailor our offer to suit.

“Most importantly, we really enjoy what we do! We place huge emphasis on ensuring our customers are more than satisfied in every stage of dealing with us. If the occasion demands it, we will go the extra mile, irrespective of the cost to us and we think our customers appreciate that level of commitment – some are still with us after 26 years!”

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