Seymour Hotels of Jersey
Seymour Hotels, a leading Jersey hotel group responsible for 10% of the Island’s bed stock, reinforced its confidence in Jersey’s thriving tourism industry ahead of the summer season with a £5m investment programme.
The investment covered all hotels in the group: The Merton Hotel; Merton Suites; Pomme d’Or Hotel and The Greenhills Country House Hotel.
Commenting on the investment programme, Managing Director David Seymour said: “Seymour Hotels has been committed to Jersey’s tourism industry for almost 100 years with five generations of the Seymour family working in the business. This is a significant investment of our Group Resources into this important pillar of Jersey’s economy.
“We provide leisure facilities that both residents and visitors continue to enjoy year-round with no grant support from Government. Our winter investment programme reinforces the confidence we have in Jersey’s tourism industry and reflects our commitment to the environment through energy savings and cutting-edge technology solutions. As a result, we can continue to meet and exceed customer requests in an increasingly demanding market. We are now in a position to respond to all market opportunities efficiently and effectively for the benefit of both our business and the Island as a whole.”
The £5m investment encompassed a number of areas across Seymour’s portfolio of properties. There has been a complete IT infrastructure review and implementation across the Group. This includes a new Reservations, guest billing and EPOS system providing real time rates and sales data making the Group more accessible to traditional and online sales channels and driving an increase in visits to the Island.
As part of the IT infrastructure, a cutting-edge maintenance system that enables jobs to be logged and tracked via mobile devices for up to the minute updates. This is critical for responding quickly to guest concerns and requirements. To appreciate the scale of activity, 4,750 jobs have been logged on the system between February and June with 4,383 completed.
A switch has been made from gas and steam to electric induction appliances in all kitchens, improving health and safety, hygiene as well as providing cost savings and ensuring more comfortable working environments. A move to LED lighting across the Group bringing both environmental benefits and energy savings has also been made.
At the Merton Hotel, £2.3m was invested to move from steam to low temperature hot water systems. This has helped to provide significant environmental and economical savings. A new, market-leading filtration system has also been fitted in the Merton Aquadome, ensuring this popular water leisure facility has the cleanest, clearest swimming water in Jersey. The Aquadome Gym has new cardio vascular and weight resistant equipment and the Cascades Poolside Café with a renewed focus on grab-and-go style healthy eating options.
The Pomme d’Or Hotel has similarly been enhanced with changes including the addition of brand new bathrooms in all Pomme d’Or Executive bedrooms, state-of-the-art air conditioning units and an all-weather floodlit multisport ball court.
The completion of work comes ahead of an exciting period for Seymour Hotels, with the brand celebrating its 100th anniversary in 2020. For more information, please visit www.seymourhotels.com.