The Know, the intelligent mystery guest service for luxury and boutique hotels, has been selected as a Hospitality Partner to the Condé Nast Johansens’ collection of luxury hotels, spas and venues.
The Know provides luxury and boutique hotels with detailed, confidential, qualitative insight and analytics, and this new partnership will introduce the service to hotels in the Condé Nast Johansens UK and Ireland portfolio, bringing an innovative approach to feedback through the members-only club of real paying guests.
Mané Ryatt, co-founder of The Know said: “We are delighted to partner with Condé Nast Johansens. Their carefully curated list of hotels fits perfectly with the ethos of The Know, with our aim being to ‘Make Great Hotels Exceptional’.”
Fiona Patrick, Client Services Director of Condé Nast Johansens said: “It is the attention to detail that turns a hotel stay into an exceptional one. In the strive for excellence it is sometimes the little things that count for a great deal in the luxury hotel sector but can be missed. The Know, with their in-depth reporting and feedback, make sure we are all ahead of the game and exceeding expectations of the discerning guest.”
For more information about The Know visit: https://www.theknow.club/