Premier Retail

Retail Business Technology Expo RBTE

Written by Roma Publications

Retail Business Technology Expo – RBTE

RBTE is Europe’s largest retail solutions event. Now into its eighth year, it is the must attend event for retail, hospitality and leisure organisations looking for the right tools, solutions, innovations and advice on how to best run their business. Providing innovation, stimulation, thought leadership and relevancy in today’s omnichannel market, it is where thousands of retailers come every year to keep up-to-date with the very latest innovations, new approaches and thinking in the industry, and allows them to meet the suppliers that will help them succeed and win the new customers they need to grow.

With the biggest ever floorplan to date, all solutions are covered at RBTE 2018. Over 380 exhibitors will come together to showcase the full range of technological products and services across retail including the latest solutions in payments, eCommerce, mCommerce, store operations, supply chain, logistics, buying & merchandising, employee management, financials, fraud & loss prevention, marketing and services.

RBTE also offers an outstanding informative and interactive speaker programme.  Key brands and retailers featured in the 2018 show’s speaker programme include ASOS, Amazon, John Lewis and Google, as well as independent expert speakers, such as Cate Trotter from Insider Trends discussing technology trends and Retail Futurologist Howard Saunders, who will be providing insight into the future of retail.

In addition to the high calibre of exhibitors and speakers, RBTE provides visitors with a host of networking opportunities, such as The Big Party which hosts the ceremony for the Innovation Trail & Awards held at the end of the first day of the show. New for the 2018 show, RBTE will also launch a ‘smart networking’ app, ‘My Event’, which allows visitors and exhibitors a match-making service to help set up meetings with brands, retailers, vendors and partners at the exhibition.

Organised by Reed Exhibitions, the world’s leading organiser of B2B events, RBTE is one of three leading European retail trade events, alongside Retail Digital Signage Expo (RDSE) and Retail Design Expo (RDE.), all co-located at London’s Olympia on 2-3 May.


Main show highlights:

Conference Programme – Three dedicated conference theatres focused on retail payments, retail technology and retail business strategy, featuring experts and the leading lights of the industry to cover all the latest trends and topics.

Innovation Trail & Awards – A fantastic opportunity to focus on the latest cutting edge developments in retail solutions across the board.

Discovery Zone –

  • Start-up Safari – curated by Baringa – who will bring you the latest start-up stars to showcase their latest technology and innovations that are revolutionising the retail industry.
  • BT’s Digital Store of the Future

The Big Party – Attendees are invited to the industry’s BIG Party at the end of the first day, as we raise a toast to celebrate the continued success and boundary breaking work of the industry.

Smart Networking – *New* Smart networking’ app, ‘My Event’, which allows visitors and exhibitors a match-making service to help set up meetings with brands, retailers, vendors and partners at the exhibition.

French Pavilion – Showcasing the hottest tech start-ups from France.

Other ever popular face-to-face networking and hospitality features return including the exclusive Retailers Lounge – sponsored by K3 Retail, Champagne Bar- sponsored by REPL and a Chill and Re-charge Zone powered by PayPal.

Industry-leading figures have been confirmed for the three conferences theatres. The conference programme will feature thought-provoking panels and sessions from key speakers from leading retailers and brands:

Here’s just a small snapshot into some of the ground breaking sessions and inspiring speakers coming this May:

  • The future is scary – Howard Saunders, Retail Futurologist, TWENTY TWO AND FIVE.
  • How will technology change the customer Experience – Cate Trotter, Head of Trends, INSIDER TRENDS.
  • How to stay on brand while making a multichannel journey – Ken Daly, CEO, JML.
  • How can an organisation drive sales using mixed reality – Bal Bansal, Associate Director, IT Innovation and Digital, COCA COLA ENTERPRISES.
  • Tech start-up innovation – Driving the gift shopping experience for online retailers – Kealan Lennon, Founder, CLEVERGIFT.
  • Subscription model – Birchbox’s journey to No.1 beauty box in the UK – Rachel Humphries, Director of PR and Partnerships, BIRCHBOX.
  • Shaping, setting and delivering the strategic and commercial direction for home online – Louisa Nicholls, Senior Online Trading Manager, JOHN LEWIS.
  • Evolving smart audience targeting – Lara Izlan, Director of Commercial Platforms and Operations, AUTOTRADER.
  • Panel Discussion on Omnichannel payments, featuring:
  • Mark Beresford, Head of Retailer Payments Practice, EDGAR DUNN & COMPANY
  • Martin Alden, Head of Commercial Development, WYEVALE GARDEN CENTERS
  • Edward Hallett, Corporate Development and Strategic Partnerships, iZETTLE

Advisory Board members here:

What’s new for 2018:

  • Discovery Zone – featuring the Start-up Safari and BTs Digital Store of the future.
  • Smart Networking: In 2018 RBTE is introducing a new digital appointment and diary tool called ‘My Event’. This is an online appointment request and diary tool that will allow all visitors the opportunity to connect with each other and request meetings with preferred exhibitors before and during the show.
  • French Pavilion – showcasing the hottest tech start-ups from France.



Registration is open and free to attend for all retail professionals:


Spencer Technologies UK

Spencer Technologies UK is an innovative and rapidly growing full-service AV & IT Integration & support company. The company provide their clients with cutting-edge technologies and the know-how to apply them to their individual business models.

Formed in 1972, Spencer Technologies UK is a well-established company that delivers reliable solutions to businesses throughout the world. Their comprehensive services provide clients with unique technology solutions that are customized to meet the specific demands of their businesses.

Spencer Technologies UK currently employ more than 500 members of staff worldwide, with each member dedicated to delivering the best possible solutions to their customers. Spencer Technologies UK works closely with labels such as GAP, Lululemon, Westcon, Tesco, Estee Lauder and Verizon amongst others and has built up a fantastic reputation within the retail sector.

Tim Stanton, Spencer Technologies UK, said:

“At Spencer Technologies, we pride ourselves on our ability to deliver. We tailor our solutions to fit our customers’ needs and we utilise our global offices, warehouses and teams to provide a professional service without compromise.

“Join us at stand D129 for more information regarding our unique services and solutions in both AV and IT.”

For more information about Spencer Technologies, please visit:


Handy AV

Handy AV specialise in the supply of Audio Visual technology for use in the retail sector. The company offers an end-to-end service that includes provision, installation and aftersales support and this has helped Handy AV develop into a standout player in activating points of sale and creating unique shopping experiences.

Aubrey Wright, Managing Director at Handy AV, said: “We are delighted to once again be returning to RDSE this year and to showcase our latest solutions and service offering. We pride ourselves in bringing the latest trends and developments into stores across the globe – with solutions that benefit shoppers and retailers alike.”

Handy AV’s client list includes some of the biggest names on the high street, including Primark, Musto, Dior and adidas, as well as one or two banks. With Primark, Handy AV provides and service Audio Visual technology in their stores across Europe, as well as their head office in Dublin.

At the Retail Design Expo 2018, Handy AV will be showcasing their HandyLED displays – possibly the most competitively priced LED digital signage solution on the market. The company will also be demonstrating display solutions for retail from leading manufacturers Vestel, Leyard andPlanar, Samsung plus interactive screens from iiyama.

Aubrey added: “We are bringing something for everyone this year – solutions for huge digital displays are being shown alongside compact, but high impact, solutions for smaller stores. Retail Design Expo is a must-attend event for anyone whose business revolves around retail. It’s a great shop window for our offering, and it is also an excellent opportunity to learn about upcoming industry trends and how customers are using the technology that is out there.”

Handy AV delivers the best possible AV solution to meet each client’s requirements, with pricing to suit even the smallest of stores. Handy AV’s friendly and professional staff never aim to blind clients with science, instead they look to provide the best solutions to meet their needs, with a full after care service provided.



Visitor Analytics for the Physical World

V-Count is a leading global manufacturer and provider of cutting edge People Counting devices, Wi-Fi based technologies and Retail Analytics. Serving numerous industry verticals V-Count’s customer behavior analytics help businesses boost conversions, increase profits and optimize operations in their physical locations.

As setting the goal of being the best customer centric visitor analytics technology company in the field, V-Count was born a decade ago. Today, with 25,000 devices installed around the world and partnering with 100+ shopping malls and 300+ retailers, V-Count has evolved into a success story with state-of-the-art sensors technology able to measure not only every visitor coming into a physical space but also their age group, the specific areas they have visited, which areas were the most popular, which stores of a brand had the biggest engagement/footfall, how visitor traffic changes day to day or year to year, the correlation between visitor traffic and weather patterns. This is the reason why many industry giants have selected V-Count as their preferred visitor analytics vendor.

The current solutions, V-Count exports to over 80 countries, are street counting, queue management, people counting, multi-camera heat mapping and staff exclusion.

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