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Ascom Launches Myco 3 Smart Phone for Hospitality Workers

Ascom Launches Myco 3 Smart Phone for Hospitality Workers
Written by Amy

Workflow technology innovator Ascom has released Myco 3 – a next generation, enterprise level smart phone for hospitality workers on the move.

Myco 3 is a Google™ certified Android OS handset that enables companies to maximise the deployment of every member of staff with analytical precision by connecting data, management and workers.

With a sleek aluminium body, 5-inch full HD screen and 13Mp camera, Myco 3 has the familiar feel, operability and ‘pick up and go’ intuitivity of a smart phone.

The device is resistant to both dropping and chemicals, and is loaded with apps and features that support hospitality workers on the move. As well as enabling two-way text, image, voice and video communication, it comes with a 1D/2D barcode scanner and professional carry clip making it ideally suited for hospitality staff.

Built to be open and offer exceptional system interoperability, Myco 3 facilitates fluent workflows, fast responses and fact-based decisions. This eliminates duplication of effort, ensures workers are safe, provides managers with current status and helps to improve performance across the entire workforce.

Paul Lawrence, managing director, Ascom UK said: “There are only two ingredients of a hospitality business running at optimum – efficient systems and efficient workers.

“Myco 3, coupled with the software underpinning it, are the ideal solution because they deliver both. Systems are unified to ensure that every worker knows exactly where they should be, what they should be doing and responding as one to challenges. It can make a profound impact on operational performance.”

Myco 3 handset intelligence is supported by Ascom messaging software, which integrates systems such as telephone and management programs, staff rotas, delivery schedules and alarms – uniting them to turn daily schedules or projects into clear actionable tasks that workers accept and mark as complete.

Managers can organise the workforce by dispatching alerts or requests that staff receive and accept on the Myco 3 handset before sending updates or confirmation of completed tasks.

Myco 3 also greatly enhances the IoT data picture of businesses by feeding data back into administrative and analytical systems.

The powerful handset comes with a professional onboard scanner with a guiding light as well as a powerful octa-core processor to support smooth multitasking. A hot-swappable 3000 mAh Li-ion battery helps maximise uptime and productivity without any need to power down or exit apps when changing batteries.

Paul continues: “It is difficult to single out any one feature that makes this the stand-out smart device for hospitality workers, because it is the combination of power, intelligence, openness, app-centricity and ease of use that make Myco 3 so compelling.

“It is not simply a mobile or lone worker smart phone – it is effectively an extension of the worker – a way to unlock maximum human performance through the principles and frameworks of systems automation. But it is also a tool that guides individuals, brings out their best performance, enables them to complete jobs quickly, safely, make improvement suggestions, inform management of incidents and achieve recognition for going the extra mile.

“If you scale this up from the individual to the workforce, it is easy to see that the benefits multiply many times over, potentially supercharging both efficiency and profitability.”

Paul concludes: “Myco 3 has the potential to be a game-changer for hospitality businesses so we look forward to working with operators to help them unlock new levels of performance.”

For more information about Ascom and how it can help to improve hospitality operations, please call 0121 353 6151 or visit

Google and Android are trademarks of Google LLC.

Product details:

  • 5-inch FHD screen
  • 2.0 GHz Octa-core processor
  • 4 GB RAM, 32 GB Flash
  • Android™ 8.1 (Oreo)
  • 3000 mAh replaceable battery
  • Professional onboard scanner
  • Robust, IP67, 1.2 metre drop resistant
  • Professional chargers
  • Enterprise SIP client included
  • Google certified

Easily replaceable battery:

  • Easily replaceable battery with hotswap
  • 3000 mAh – delivers up to 100 hours standby.
  • Battery ID – with charging info
  • Exchangeable spare batteries
  • Professional battery charging rack
  • Professional device charging rack
  • Single desktop charger


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